With the advent of Information Technology in business came the feature of business automation. Automation not only within one's own sphere of work or operation, but in synchronisation with operations outside the local sphere also. This gave rise to networks. To manage individual networks as an integrated entity came in Network Management and nothing on earth this day is worth if it not be cost effective. We therefore end up with Cost-effective Network Management as a necessity for the day's activity.
Individual objects make up the network in totality. These objects are both hardware and software components. It needs practical experience to be able to appreciate the large number of objects and their variety that form a network. Uncanny problems are faced by the Network administrator in his day to day work that makes his job extremely demanding. When any one of these components faces a bug that retards or stops its working the Network Manager is the individual who is called upon to provide a solution. A complete view of the network and its operations from wherever the network manager is located becomes a necessity for providing the solution. The task of the network manager becomes even more difficult due to the fact that the network map is never the same even on successive days at some instance. This occurs as every business house has to continuously adapt to the changes in the market and thereby effect changes in the procedures that he conducts his business. Given this scenario, there is need for such a tool that provides a continuous updated view of the complete network components to the network manager as also allow the network manager to manage the components from a remote location.
One such class of software which provides the various programs that are running across a network as well as the networks hierarchical view is called Managed Services Provider programs (MSP). There are some MSP which do not need any user intervention and called fully automated MSP and there are others which need human intervention at each step. There are MSP which are a mix of these two also. The Network manager's availability and capability would decide which MSP be best suited for a client.
Cost saving factor of such software requires no amplification. Rather than having individual network manager at each individual physical location trying to talk with each other, one network manager sitting remotely is able to monitor and provide solutions to the individual network system.
To judge the ability of an MSP solution, two major issues are taken into consideration. How deep and wide does the software present the network hierarchy to the network administrator and how strong is its reporting process.
Makers of the software would however attach various other features to their product to add selling value to it. Ease with which the MSP software itself could be deployed across the network or how demanding is the software on system resources are such additional features that the makers claim while marketing their products. Cost-effective Network management is the key in today's 'e' prefixed business and market which has the factor of profit as one of its prime consideration. The role of Managed Service Provider in bringing down expenditure for managing the networks and its components has been prominent with time and therefore proven to be the most cost-effective tool to manage networks of a business house.
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